We’ve put together some Frequently Asked Questions that might be useful when planning your stay at Sweet Chestnut :

How long can I stay at Sweet Chestnut?

The minimum stay at Sweet Chestnut is 2 nights with any day arrival.

If you have already booked or would like to book a stay at one of our large group holiday houses and would like to book Sweet Chestnut to accommodate visitors this may be possible subject to availability.

What time can I arrive at the property?

The check in time for Sweet Chestnut is 4pm. Unfortunately, it's not possible for you to arrive earlier than this as we'll be busy getting our Dreamview Shepherds Hut ready for your stay. If it looks like you might arrive in the area earlier than that, we’d suggest stopping off at a local pub for lunch (see Things To Do), or having a browse round one of the nearby towns.

How do I find the property?

You’ll find detailed directions provided in your ‘My Booking’ section on our website. We always recommend using these rather than Sat Nav as Sat Nav can sometimes take you past the turning for Wayside. Be sure to pass these instructions to all members of your group!

How do I access the property on the day of my stay? 

You’ll be able to see all your check-in information about 21 days before the start date of your stay. To access this, log into the’ My Booking’ section of our website, using your booking reference number and your email address. You’ll find all the information you need there, including our contact details and instructions regarding the keys.

Can I have a food delivery to the property?

If you need to, you can arrange to have a grocery delivery to Sweet Chestnut for when you arrive or during your stay. Delivery must be made for after the arrival time of 4pm and you must be there to receive your order. Please make sure your name and contact number are on the delivery information. The following shops will deliver to this property: Asda, Waitrose, Sainsburys, Tesco and Dart Fresh.

Can I charge my electric vehicle at the property?

Unfortunately not as there are no EV charging points at Sweet Chestnut. Due to insurance restrictions guests will not be able to use outdoor plugs or cables from the hut to charge vehicles. We recommend researching the local area to find the nearest charging points - please see Electric Vehicle Charging At Our Holiday Houses.

We are thinking of inviting people over during our stay. Is this allowed?

Unfortunately, we have to say no, as per the Terms and Conditions that should be read when you book your stay. This is due to our insurance/health and safety policies – our Dreamview Shepherds Huts are only big enough for 2 adults and this cannot be exceeded, which is why we ask for details of each person who will be staying at Sweet Chestnut, including their names and ages. If you would like to invite people to stay, you can book our other shepherds huts (see Silver Birch and Copper Beech), subject to availability.

What can we find supplied for us at Sweet Chestnut?

There is enough crockery, cutlery and glasses for 2 adults. You'll find at least 2 toilet rolls, salt and pepper, tea, coffee, sugar, washing-up-liquid, tea towels, dish cloth and scouring sponge, oven gloves, kitchen roll, tin foil, cling film, bin bags, hand & body wash, shampoo & conditioner.

Bed linen, duvets and pillows (synthetic fibres), bath robes, slippers, bath towels, hand towels are supplied. Note that we don’t supply extra towels for use with the hot tub, so you’ll need to bring these.

Are dogs allowed at this property?

Sorry, dogs are not allowed at any of the Dreamview Shepherds Huts.

Are hen parties and stag parties allowed here? 

Due to planning restrictions we cannot allow hen or stag parties no matter how small.

Is there a barbecue or firepit at the property?

Sweet Chestnut has its own firepit with a grill, which can be used year round. Logs and kindling for this can be purchased prior to your stay - you'll need to select these from our Extras section so that we can have them at the hut ready for your arrival.

Is there a firepit at the property?

Yes, Sweet Chestnut has its own  firepit with a grill, which can be used year round. Note that logs and kindling is not supplied but can be purchased from the owners prior to your stay.

Is the hot tub private or shared?

Sweet Chestnut has its own private electric hot tub. It is located in the private area just outside the hut and has a built-in lounger and captain’s seat, LED lighting and a water fountain. 

Is there CCTV at the Shepherd Huts?

Yes there is CCTV in the parking area and at the front of the hut

Are logs supplied for the wood-burner?

Nets of logs can be purchased from us prior to your stay. You will need to select these from our Extras section and add them to your booking so that we can have them delivered ready for your arrival.

How should I leave Sweet Chestnut at the end of my stay? 

Our ethos is leave as you find - for further information please see here.